Shipping policy

SHIPPING INFO


FREE US Shipping 5-7 Days
International Ground 5-7 Days $15
International Express 3-5 Days $25
USA Express Shipping 2-3 Days $7.85
SHIPPING TIMES

ALL ORDERS LEAVE SHIPPING CENTER WITHIN 1-3 BUSINESS DAYS.

Orders Placed on Saturdays and Sundays will Begin processing the following business day (excluding public holidays)

 

Domestic Orders


Domestic shipments are generally processed within two (2) business days of your order. We offer free domestic shipping for all products on our website over $50, as detailed below.

Free Ground shipping is Offered with the contiguous United States only. This Offer excludes shipments to Alaska, Hawaii Puerto Rico and other U.S. territories

All orders will be processed as they are received. If an item is sold out, our Jewelry Concierge will contact you with an estimated delivery date or a suggestion of a similar item. Estimated delivery times for items not currently in stock can be between 1-5 weeks. If the item is ready before the scheduled window, the item will ship as soon as it is complete.


International Orders


  • All international orders are shipped via FedEx UPS or (USPS) US Postal Service.
  • We Believe no matter How Far you are we can Meet you half way, for your convenience we created an International Flat Rate Shipping Service.
  • Duties & Taxes:  Duties and taxes are not included in the total at checkout.  They are determined by the customs agency within the destination country.  Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country.  Payment of any duties and import taxes are the sole responsibility of the recipient, and these fees are collected at the time of delivery.
  • Shipping times may vary due to customs delays, but our Jewelry Concierge can work with you to estimate and monitor your order ETA. Please email : hi@doradusjewels.com
  • Any international shipping cost incurred at time of check out is non-refundable. Customers will also not be refunded the shipping cost in the event that an international shipment is refused by the receiver.
  • If your country is not available to receive an order shipment, please email hi@doradusjewels.com and we will assist you.

If an order is sent back to Doradus Jewels due to insufficient or incorrect address or due to no answer, the order will be canceled or customer will have to pay for shipping again for any further delivery efforts requested by the customer.

We are unable to modify or cancel your order once it has been placed and handed over to the vendor (Fedex UPS or US Postal Service) for shipping.  Thus, please make sure all information is correct before completing your order.

 Please email hi@doradusjewels.com if you have a specific shipment request and we will do our best to accommodate.